For orders under $25:
We offer standard shipping (3-5 business days) for $6.99 and expedited shipping (2 business days) for $9.99.

For orders over $25:
We offer FREE standard shipping, and expedited shipping is available for $9.99.

Note: Orders containing decorative matches are not eligible for expedited shipping. Expedited shipping is available for the continental US only, and international shipping is not supported.

We typically process and ship orders within 1-2 business days. Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Customer Service

If you have any questions or concerns, please email our customer service team at We strive to respond to all inquiries within 24-48 hours.

If you need assistance with your order, please contact our customer service team at We're here to help and ensure your satisfaction with your purchase.